Putting the power in your hands

Are you looking for a way to transform the way you manage your retail display requirements? You’ve found it: meet Symphonia.

Years of working with global brands and learning their common frustrations led us to develop Symphonia. It’s our industry-leading software solution that gives you the power to easily manage every aspect of your physical in-store assets on a global scale, in one central place.

Existing users report an average 20% saving on their direct and indirect time costs when using Symphonia to manage their stores and orders, and a 25% reduction in the costs and lead-time spent negotiating, organising and selling material to their own customers.

And now we’ve made it available to everyone, whether you work with Alrec or not.

Out with the old…

Tighter budgets, fewer staff and reduced timelines – sound familiar? Managing markets and in-store assets at any scale using outdated forward-planned methodologies simply doesn’t cut it in today’s retail environment. It’s risky, expensive and incredibly stressful. We knew there had to be a better way.

…in with the new

Symphonia is a flexible, scalable and powerful online platform that allows you to manage every single stage of the process in a continuous, efficient and constantly improving way.

How it works

Symphonia centralises all your project information. You can process, approve and collect orders and then track and control all your assets in the market. Use it to plan and schedule maintenance, generate reports on existing assets, make comments and even upload photographs to help you manage long-term servicing requirements across all locations.

Constant improvement

The whole system is designed on the principle of a ‘continuous process’ – directly addressing the traditional issues and obstacles faced in the old way of doing things.

We’re constantly evolving the system based on real user feedback. By listening and learning, we’ve grown it into a full suite of genuinely useful, interconnected and powerful tools.

Your ultimate retail toolkit

You can configure individual locations, respond to changing demands immediately, order a single replacement with a few clicks, manage maintenance or raise support requests all within one system. We’ve even brought communication and documentation within the ecosystem too – dramatically reducing your email load, and helping you access every key document and revision in one place.

Here’s a sample of some of the tools it includes:

  • Asset Management
  • Ordering
  • Display configurator (3D configurator)
  • Planogramming
  • Forecasting
  • Product catalogue
  • Installations
  • Spare parts ordering
  • Logistic overview
  • 3D SIS planner
  • Maintenance

Whichever part of the process you need to control, Symphonia has got it covered.

The result

The response to Symphonia has been overwhelmingly positive. Users have reported an average 20% saving on their direct and indirect time costs when using Symphonia to manage their stores and orders, and a 25% reduction in the costs and lead-time spent negotiating, organising and selling material to their own customers.

“Symphonia provides Samsonite with a client service platform that is both user friendly and highly efficient. In total we have 74 users within the company creating orders for no less than 52 European countries. In 2016 Samsonite created 374 personalized orders with the possibility to select from 105 different units and 40 different accessories.”

– Tessa Foubert, Samsonite